Effective Date: January 6, 2025 | Last Updated: January 6, 2025 | Version: 1.0
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE INGREDIO APPLICATION.
These Terms of Use ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and the developers of Ingredio ("Company", "we", "us", "our") governing your access to and use of the Ingredio mobile application ("App", "Application", "Service").
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP.
You must be at least 13 years of age to use Ingredio. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the App with the consent of a parent or legal guardian who agrees to be bound by these Terms.
If you are a parent or guardian permitting a minor to use the App, you agree to:
You are responsible for maintaining the confidentiality of your device and any data stored within the App. You agree to accept responsibility for all activities that occur in connection with your use of the App.
Ingredio is a mobile application that provides the following features:
We do not guarantee that the App will be available at all times or in all locations. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice or liability.
INGREDIO IS NOT A MEDICAL DEVICE, DOES NOT PROVIDE MEDICAL ADVICE, AND IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR HEALTH CONDITION.
The information provided by Ingredio is for general informational and educational purposes only and should not be construed as professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions you may have regarding:
Use of Ingredio does not create a doctor-patient, therapist-patient, or any other healthcare provider relationship between you and the Company or any of its affiliates, employees, contractors, or licensors.
IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY, INCLUDING BUT NOT LIMITED TO AN ALLERGIC REACTION (ANAPHYLAXIS), CALL YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY. DO NOT RELY ON INGREDIO IN EMERGENCY SITUATIONS.
The AI-powered analysis provided by Ingredio:
INGREDIO CANNOT AND DOES NOT GUARANTEE THE ACCURATE DETECTION OF ALL ALLERGENS OR POTENTIALLY HARMFUL INGREDIENTS.
You expressly acknowledge and agree that:
Ingredio CANNOT detect or predict cross-contamination that may occur during manufacturing, processing, packaging, transportation, storage, or preparation of food products. Products may contain trace amounts of allergens not listed on labels due to shared manufacturing facilities or equipment.
Certain ingredients may be listed under alternative names, chemical compounds, derivatives, or industry terminology that our system may not recognize. Examples include but are not limited to:
Product formulations may change without notice. The information provided by Ingredio may not reflect the most current product composition.
Optical character recognition technology may produce errors due to:
Third-party product databases (such as Open Food Facts) contain community-contributed data that may be incomplete, outdated, or inaccurate.
YOU ARE SOLELY RESPONSIBLE FOR:
| Plan | Features | Billing Options |
|---|---|---|
| Basic | 50 scans per month, ad-free experience, basic ingredient analysis | Monthly or Annual |
| Pro | Unlimited scans, nutrition tracker, health insights, scan history, advanced analysis | Monthly or Annual |
| Family | All Pro features plus up to 6 user profiles (including adult, child, baby, and pet profiles) | Monthly or Annual |
Apple App Store Purchases:
All purchases are processed through Apple's App Store and are subject to Apple's refund policies. We do not have the ability to process refunds directly. To request a refund, you must contact Apple directly through their support channels or visit reportaproblem.apple.com.
If a free trial is offered, the following terms apply:
You agree to use Ingredio only for lawful purposes and in accordance with these Terms. You agree NOT to:
You agree to provide accurate, current, and complete information when creating profiles and using the App, particularly regarding:
Inaccurate information may result in inappropriate recommendations and potentially harmful outcomes for which you assume full responsibility.
You expressly acknowledge and agree that your use of the App is at your sole risk. You assume full responsibility for:
The App and all content, features, functionality, design elements, graphics, logos, icons, images, audio, video, text, data compilations, software, and all other materials contained therein (collectively, "Content") are owned by the Company or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a device that you own or control, solely for your personal, non-commercial use.
Except as expressly permitted, you may not:
Any feedback, suggestions, or ideas you provide regarding the App ("Feedback") will become our exclusive property. You hereby assign all rights in Feedback to us and agree that we may use Feedback for any purpose without compensation or attribution to you.
Ingredio integrates with and relies upon third-party services including but not limited to:
We are not responsible for:
The App may contain links to third-party websites or resources. We provide these links for convenience only and are not responsible for the content, products, or services available from such third parties.
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
You acknowledge and consent to:
Your data may be processed in countries other than your country of residence, including the United States (Google Cloud services) and France (Open Food Facts). By using the App, you consent to such transfers.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
We expressly disclaim all warranties including but not limited to:
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US FOR THE APP IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100 USD).
THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
You may terminate your use of the App at any time by uninstalling the App from your device and cancelling any active subscriptions through your App Store account settings.
We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination:
Termination shall not affect:
Unless required by applicable law, no refunds will be provided upon termination for any remaining subscription period.
These Terms and any dispute arising out of or related to these Terms or the App shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. However, this choice of law does not deprive you of mandatory consumer protection laws of your country of residence where applicable.
Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@ingredioscanner.app and attempt to resolve the dispute informally for at least thirty (30) days.
If the dispute cannot be resolved informally, you and the Company agree to resolve any disputes arising out of or relating to these Terms or the App through final and binding arbitration, except as set forth below. The arbitration shall be conducted by a single arbitrator under the rules of the International Chamber of Commerce (ICC) or another mutually agreed arbitration body.
The following claims are not subject to mandatory arbitration:
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
Nothing in these Terms affects your statutory rights as a consumer that cannot be waived or limited by contract. If you are a consumer in the European Union, European Economic Area, United Kingdom, or other jurisdiction with mandatory consumer protection laws, those laws will apply to the extent they provide greater protection than these Terms.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding your use of the App and supersede all prior agreements, communications, and understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
We may provide notices to you through the App, via email (if provided), or by posting on our website. You may provide notices to us at the contact information provided below.
The section headings in these Terms are for convenience only and have no legal or contractual effect.
These Terms are drafted in English. If these Terms are translated into other languages for convenience, the English version shall prevail in case of any discrepancy.
We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Changes will be effective immediately upon posting unless otherwise specified.
For material changes, we will provide notice through:
Your continued use of the App after any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App and cancel any active subscriptions.
If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us:
Email: support@ingredioscanner.app
Response Time: We aim to respond to all inquiries within 30 business days.
ACKNOWLEDGMENT
BY USING INGREDIO, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU ALSO ACKNOWLEDGE THAT THESE TERMS TOGETHER WITH THE PRIVACY POLICY REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND THE COMPANY AND SUPERSEDE ANY PRIOR OR CONTEMPORANEOUS AGREEMENTS, COMMUNICATIONS, OR UNDERSTANDINGS.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP.
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